Frequently Asked Questions

Co-oto does not offer insurance partnerships. Users must check with their respective insurance companies before sharing a vehicle, as conditions vary by country and context. A detailed article about carsharing insurance is available on our blog for Swiss users.

Co-oto offers three modes: "Vehicle Lending" (an owner lends their car to borrowers), "Logbook" (multiple co-owners share costs), and "Rental" (for peer-to-peer rentals). Discover the 3 modes in detail →

The app offers a free version with a maximum of 5 trips per month. To unlock all features, owners must subscribe to a monthly subscription (pricing varies by country and platform). Borrowers use the application for free.

When a second user joins your carsharing circle, you automatically get 30 days of access to all premium features. After this period, you can continue with the free version or subscribe.

Co-oto offers two subscriptions: "Family" (up to 3 users plus the owner, unlimited trips) and "Pro" (up to 10 users plus the owner, unlimited trips). Both include all features: chat, geolocation, exports, recurring reservations, and fixed costs.

Borrowers reserve the vehicle through a shared calendar by indicating desired dates and times. The owner can enable manual validation of reservations. The application automatically signals conflicts between users' time slots.

The application was designed for gasoline vehicles. Most features are also available for electric cars.

No, Co-oto allows you to manage carsharing between people who already know each other. There is no matching platform.

No, an internet connection is required to use the application. Data is synchronized in real-time between all users in the carsharing circle.

Co-oto automatically calculates costs based on distance traveled and the pricing set by the owner. Fixed costs (insurance, leasing, etc.) can also be distributed monthly. Learn more about cost sharing →

The main European currencies are available: Euro, Swiss franc, Scandinavian currencies, Eastern European currencies, Turkish lira, and Canadian dollar.

A reservation blocks a calendar slot to use the vehicle. A recorded trip calculates the borrower's costs based on distance traveled. Only the trip is charged, not the reservation.

The application signals calendar conflicts. The owner validates or refuses each reservation (this system can be enabled/disabled). The borrower can delete their reservation from the app.

The owner can set fixed costs (insurance, leasing, depreciation, parking, etc.) that are automatically distributed among users each month. This feature is available with paid subscriptions.

Fuel refills can be added at any time from the application. The app automatically calculates the distribution of fuel costs among users based on their consumption.

The "Statement" tab displays an expense summary. In "Vehicle Lending" mode, you see how much each borrower owes the owner. In "Logbook" mode, you see what each user has spent.

Yes, you can use Co-oto with an electric vehicle by setting a cost per kilometer. However, the application does not specifically manage electric charging costs. For electricity costs, you can use the monthly fixed costs feature.

Yes, with a paid subscription, you can export your data in Excel format to get detailed history of trips and costs.

It is not possible to exchange roles within the same contract. You can terminate or leave your contract and choose a new role without recreating an account.

From the "Users" tab, the owner can generate an invitation code to share. The invitee downloads the application, creates an account, and enters the code to join the carsharing circle.

The invitation code expires after 14 days. If the deadline passes, the owner can generate a new code from the application.

The application works with data entered by users, without external tracking. Accuracy depends heavily on user honesty. Trust is essential. Photos of receipts can document expenses.

An owner can manage up to 3 vehicles (depending on the plan), each with up to 10 borrowers.

No, currently a borrower can only participate in one carsharing circle.

Yes, multiple people can record trips and share costs by selecting the "Logbook" mode when creating the account.

The app is available on iOS (version 16+) and Android (version 8+), as well as on iPad and Android tablets. An internet connection is required.

Co-oto requests location access for the vehicle geolocation feature (without continuous tracking). It also requests notifications and camera access to upload receipt photos.

Yes, in French, German, English, and Spanish.

When creating a reservation, enable the "Recurrence" option to schedule automatic reservations (daily, weekly, or monthly). This feature is available with paid subscriptions.

Each user can record the parked vehicle's location by pressing the dedicated button. Other circle members can then see where the car is on a map. This feature is available with paid subscriptions.

The "Messages" tab allows you to chat with other members of your carsharing circle. Push notifications alert you to new messages. This feature is available with paid subscriptions.

In the "Users" tab, first terminate or leave the contract, then delete the account in the profile. Contact support if you have any issues.

All personal and carsharing data is deleted (name, email, trips, expenses, reservations). The owner keeps their contract data to avoid re-entering it. No backup is made.

The application only collects necessary data. It is not sold to third parties or used for marketing. With consent, the email receives a newsletter (max 4 per year). When deleting the account, all data is erased including from the external provider.

Deleting the account does not stop billing. Cancel via App Store (iOS) or Google Play Store (Android). You keep access to features until the end of the billing period.